Welcome to our workplace
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Welcome to Custom Paint & Collision! We are here to get your car back on the road. Accidents happen, and we are here to help out.
Whether you have some small paint work, collision repair, or a bit of custom work, please keep us in mind! Please be sure to follow us on your social feed as well to keep tabs on us. Have a look around and be sure to contact us for any questions. |
COVID-19 STATEMENT
April 1, 2020
At Custom Paint and Collision Center, the safety and well-being of our employees and customers is always our priority, and we recognize the important role we play in providing quality collision repairs for our customers, insurance partners, and all business partners. We are actively monitoring the Coronavirus (COVID-19) outbreak and taking steps to help keep our communities safe. We want to share with you some steps that we are implementing at Custom Paint and Collision Center for everyone’s safety.
At Custom Paint and Collision Center, the safety and well-being of our employees and customers is always our priority, and we recognize the important role we play in providing quality collision repairs for our customers, insurance partners, and all business partners. We are actively monitoring the Coronavirus (COVID-19) outbreak and taking steps to help keep our communities safe. We want to share with you some steps that we are implementing at Custom Paint and Collision Center for everyone’s safety.
- Staying Informed– We are closely monitoring updates from the Center for Disease Control and the World Health Organization regarding COVID-19. We will continue to seek guidance from these agencies, public health officials and government agencies on an ongoing basis.
- Contactless Experience– We have pickup and delivery service available upon request in addition to photo estimating. If a customer is comfortable with personal interaction, we will be practicing “social distancing” by politely greeting our guests without a handshake and will maintain the 6 ft distance rule with each other and our guests. We also have a drop box available for keys when dropping off.
- Designated “High-Risk” Times– We have reserved 8am to 10:00 am appointments for our customers at high risk, which would include all elderly customers and anyone with a compromised immune system.
- No Waiting for Estimates- Customers are not required to wait for their estimates to be completed. Appointments should be shorter, and our estimators will follow up with a phone call to review with our customers once complete.
- Digital Paperwork- All authorization forms and check-in paperwork can be emailed to our customers or accessed on our custompaintcollision.com website.
- Hand Washing Policy– Employees must maintain a proactive hand washing policy by washing hands and using hand sanitizer after each customer interaction and throughout the day. Our lobby and each office are well equipped with hand sanitizer.
- Daily Cleaning– We are performing daily cleaning in our lobby and bathrooms, frequently wiping and sanitizing door handles and surfaces.
- Disinfecting Customer Vehicles–We will disinfect steering wheels, shifters, seat adjusters and seats before returning customer’s their cars with approved COVID-19 sanitizer.
- If you are Sick, Stay Home– We are enforcing the rule with all employees and customers, if you are sick or have a family member who is sick, please stay home and seek medical advice from your health care provider.
Help us help you! We can make life a whole lot easier.
Click here to schedule a free estimate and book now
Also, see what services we have to offer
Let's simplify things
Our vision
It's pretty simple, a neighborhood paint and body shop that isn't a pain to schedule and get your car or project in and out.
Odds are, if you are reading through the site you've been in an accident or need some repairs done. Car accidents can be traumatic so let's smooth the process out. Let us know anything we can do to make your life easier!
Odds are, if you are reading through the site you've been in an accident or need some repairs done. Car accidents can be traumatic so let's smooth the process out. Let us know anything we can do to make your life easier!
Our solution
We want to give top notch customer service to bring you in and perfect repair paint and body work to make you come back and tell your friends.
We streamline our services and have meetings twice a day to make sure everything is going to plan.
All estimates are free and digitally written on professional collision estimating software.
We streamline our services and have meetings twice a day to make sure everything is going to plan.
All estimates are free and digitally written on professional collision estimating software.
Our promise
We want you to leave smiling and confident in your choice to let us repair and work on your vehicle. We promise to honor our warranty and keep you as a lifetime friend if you every need us again.
From all of us at Custom Paint, we look forward to you coming in to see what we have to offer!
From all of us at Custom Paint, we look forward to you coming in to see what we have to offer!
Check out our reviews!
Custom Paint & Collision Center Inc - Find our Auto Body Shop on carwise.com
We would love more rave reviews from our customers!
Voted best body shop
"When most people think of custom paint jobs, they think of extreme car makeovers. But Custom paint and Collision Center has made its mark by being more than just a place to turn to for that kind of spicy paint job. Great at factory repairs as well as fancier work, this shop makes every car look its best."
Matt Landy
"I just picked my 2012 Mercedes Benz up from Custom Paint and Collision and WOW! What a great job they did! Great customer service and the owner, Rick, was very nice and helpful. I will definitely be taking my vehicles back and recommending friends and family!!"
Steve M.
"I found the staff at Custom Paint and Collision Center to be extremely friendly and helpful. Rick took the time to make sure that I was happy with my service from beginning to end, he even kept in touch with me while on vacation to make sure that my situation was being handled properly. You don't find service like that anymore! I highly recommend CPCC."
Jessica S.
"THE BEST OF THE BEST ARE HERE!! I had $10,000 of damages to my brand new car two days after I bought it and I ended up here because the other collision place I was recommended to was too full. I am BLESSED to have ended up here!! The owner is amazing! My car looked better than when I bought it! He took it to the dealership and we compared it to new cars and it was BETTER!! I recommend this place to everyone! Customer service is out the roof good!"
"When most people think of custom paint jobs, they think of extreme car makeovers. But Custom paint and Collision Center has made its mark by being more than just a place to turn to for that kind of spicy paint job. Great at factory repairs as well as fancier work, this shop makes every car look its best."
Matt Landy
"I just picked my 2012 Mercedes Benz up from Custom Paint and Collision and WOW! What a great job they did! Great customer service and the owner, Rick, was very nice and helpful. I will definitely be taking my vehicles back and recommending friends and family!!"
Steve M.
"I found the staff at Custom Paint and Collision Center to be extremely friendly and helpful. Rick took the time to make sure that I was happy with my service from beginning to end, he even kept in touch with me while on vacation to make sure that my situation was being handled properly. You don't find service like that anymore! I highly recommend CPCC."
Jessica S.
"THE BEST OF THE BEST ARE HERE!! I had $10,000 of damages to my brand new car two days after I bought it and I ended up here because the other collision place I was recommended to was too full. I am BLESSED to have ended up here!! The owner is amazing! My car looked better than when I bought it! He took it to the dealership and we compared it to new cars and it was BETTER!! I recommend this place to everyone! Customer service is out the roof good!"
Talk to us! call 205-663-0040
we work closely with every insurance company
to make the repair process as painless as possible for you
It is your right to choose your preferred repair shop!
to make the repair process as painless as possible for you
It is your right to choose your preferred repair shop!
201 Village Drive Pelham, Alabama 35124
(205) 663-0040 (main)
(205) 663-3800 (fax)
We are located on highway 31 behind O`Reilly Auto Parts
a mile or so from tank farm exit
Open Mon-Fri | 8-5
Sat-Sun | gone fishing
(205) 663-0040 (main)
(205) 663-3800 (fax)
We are located on highway 31 behind O`Reilly Auto Parts
a mile or so from tank farm exit
Open Mon-Fri | 8-5
Sat-Sun | gone fishing
made w/ love by Tyler Plumb copyright 2015 creative commons licenses